C O R E L I A

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We Provide Care And Support to Senior Citizens

Our experienced team offers services for both residential and commercial properties.With over 25 years of experience in the industry, we boast all of the knowledge and expertise in repairing.

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Faq

FAQ

Getting Started & Services

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  • What types of care does Corelia Health offer, and how do I know which is right?

    We offer a full range of home and community care services—from personal support and companionship to skilled nursing and advanced care. We'll help you identify the best-fit plan through a free, personalized consultation.

  • How do I arrange a free consultation or needs assessment?

    Simply reach out to us through our contact form, email, or call us directly. One of our care coordinators will schedule a convenient time to talk and assess your needs.

  • Can I combine different services into one care plan?

    Yes! We specialize in custom care plans that blend multiple services, so your loved one receives exactly what they need, when they need it.

  • How are your caregivers selected and trained?

    Every caregiver is carefully screened, background-checked, and trained in senior care best practices. We look for warmth, patience, and professionalism in every team member.

  • Will my loved one always have the same caregiver?

    Whenever possible, yes. We prioritize consistency and compatibility to help build trust and familiarity.

  • Can I meet the caregiver beforehand?

    We encourage meet-and-greets so you and your loved one feel confident and comfortable with your caregiver.

  • How flexible are your care hours?

    Very flexible. We provide care during days, evenings, weekends, and even overnight. Whether you need short-term or 24/7 care, we’ll make it work.

  • What if I need to make a last-minute change?

    Life happens. Just give us a call—we’ll do our best to adjust the schedule and ensure care continues smoothly.

  • What safety protocols do you follow?

    All caregivers are trained in health and safety practices, including infection control and emergency response. We also provide regular wellness check-ins and maintain detailed care records.

  • Are your caregivers trained for dementia or palliative care?

    We offer specialized training in dementia care, Alzheimer’s, chronic conditions, and end-of-life support.

  • What happens in case of a medical emergency?

    Our caregivers are trained to respond promptly, contact emergency services, and notify the family immediately.

  • What are your rates?

    Our rates vary depending on the level and frequency of care. Contact us for a customized quote based on your needs.

  • Is your care covered by government funding or insurance?

    Some services may be eligible for provincial funding or private insurance reimbursement. We’re happy to help guide you through your options.

  • Do you assist with funding paperwork?

    Yes—we help families understand available programs and prepare the documents needed to apply.

  • Do you offer short-term care so I can take a break?

    Our respite care services allow family caregivers to rest, recharge, or take care of personal commitments with peace of mind.

  • What support do you offer for advanced care or end-of-life situations?

    We provide respectful, sensitive care tailored to complex medical needs and end-of-life comfort—always with compassion and family collaboration.

  • Where do you currently offer services?

    We serve families across Ontario and Alberta. Please contact us to confirm availability in your specific area.

  • How soon can care begin?

    Often within 24–72 hours of your initial consultation, depending on your needs and location.

  • Will I receive updates on my loved one’s care?

    We provide regular updates, care reports, and check-ins so you’re always informed and involved.

  • Can I update the care plan over time?

    Of course. Our care is designed to evolve with your loved one’s needs. Just let us know and we’ll adjust accordingly.

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